CPP Code of Conduct

A Certified Passenger Professional (CPP) will:

  1. Seek to uphold and further develop the professional standing of employees within the passenger transport industry.
  2. Be responsible for the welfare, health and safety of their employees and the community in general, before their private interest.
  3. Continue their professional development throughout their careers and actively assist and encourage fellow professionals, whether CPPs or not, to advance their knowledge and expertise.
  4. Strive to serve the interest of their employers loyally and without compromising professional integrity or ethics.
  5. Ensure that they carry out their duties in such a way as to promote a professional image of their organization, the Passenger Transport profession, and the passenger transport industry.
  6. Build their professional reputation on merit and only compete in a fair manner, thus encouraging fair competition within the industry.
  7. Promote actively international and domestic understanding, goodwill and co-operation among professionals in the various fields of Passenger Transport.